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Patient Satisfaction

AL SALAMA Mail
(For Hospital Staff only)

 

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GENERAL QUESTIONS
Reception      
Reception staff's behavior
Speed to complete procedures
Cashier's behavior
Their knowledge of ASH facilities and servises
Quality of telephone operator
       
Outpaiient Clinics      
Time spent with your doctor
Doctor's concern over your question
How well the doctor kept you informed?
Availability of waiting area
Waiting time
Nursing staff behavior
       
Inpatient      
Speed of admission procedure
Nurse cooperation
Nurse accuracy and proficiency
Nurse appearance
Doctors interest and follow up
Catering Services
       
Emergency      
Reception
Response to patient complaint
Waiting time
       
Laboratory      
Waiting time
Staff's cooperation
       
Radiology      
Waiting time
Staff's cooperation
       
Pharmacy      
Waiting time
Availability of Medicine
Staff's cooperation
       
Comments      
Gerenal Apperance
Overall Cleanliness
Administration Cooperation
 
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Complaint
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